Welcome to Garden Plant Shop! At gardenplantstore.com, we believe in nurturing trust just as we nurture our plants. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website and make purchases from our global gardening community.

1. Information We Collect

To provide you with the best gardening experience, we collect the following types of information:

  • Personal Information: Name, email address, shipping address, and contact details when you place an order
  • Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
  • Order Information: Products purchased, order history, and gardening preferences
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site
  • Communication Data: Emails and messages sent to our customer care team

2. How We Use Your Information

We use your information with the same care we give to our premium plants:

  • Process and ship your orders of azaleas, camellias, fruit trees, and other garden plants worldwide
  • Provide customer support for your gardening questions and order modifications
  • Send order confirmations and shipping updates
  • Process secure payments through our encrypted payment gateway
  • Improve our website and product offerings for garden enthusiasts
  • Comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

  • Payment Processors: We share payment information with trusted partners like credit card companies and PayPal to complete your transactions
  • Shipping Carriers: We provide shipping addresses to delivery services like EMS to deliver your plants
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Service Providers: Trusted partners who help us operate our website and business (always under strict confidentiality agreements)

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as plant health is our expertise:

  • Secure Storage: We store your data on secure servers with industry-standard protection
  • Encryption: All data transmissions are protected by SSL encryption
  • Payment Security: We are PCI-DSS compliant and use tokenization for payment methods
  • International Transfers: As we serve customers worldwide (excluding Asia and select remote areas), your data may be processed internationally with appropriate safeguards
  • Retention: We keep your information only as long as necessary for business and legal purposes

5. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate data in your account
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Request information about data processing
  • Modify or cancel orders within 24 hours of placement

To exercise these rights, please contact us at the email below.

6. Cookies and Tracking Technologies

Like a garden needs proper tools, our website uses cookies to function optimally:

  • Essential Cookies: Required for basic site functionality and secure checkout
  • Analytical Cookies: Help us understand how gardeners like you use our site
  • Preference Cookies: Remember your settings and gardening interests
  • Marketing Cookies: Show you relevant plants and gardening content

You can control cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

As we ship plants to gardening enthusiasts worldwide (excluding Asia and select remote areas due to agricultural restrictions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy as our garden grows. Significant changes will be notified on our website. Continued use of our services constitutes acceptance of updates.

10. Contact Us

For privacy questions, order modifications, or gardening advice:

Email: [email protected]

Address: 2377 Whitetail Lane, Dallas, TX 75207, US

Thank you for trusting Garden Plant Shop with your gardening needs and your personal information. We’re committed to making your online gardening experience as secure and beautiful as the plants we cultivate.